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Doing Business

COVID-19 (Coronavirus) Update:

Logitree is here to help your business get through these difficult times.

Contact a Logitree technician for free assistance with business-critical issues* over the phone and/or Internet, worldwide, for the duration of this pandemic.

We want our clients to experience comfort, convenience, and efficiency when doing business with us.  To this end, Logitree accepts a variety of payment methods, including flexible leasing arrangements for most combinations of products and services.  We also offer a variety of billing options (this form is secure).  Logitree's proprietary database allows for invoices to report in detail all aspects of your interaction with us to arrive at your solution:

• manufacturer name, part number, and when applicable, serial number of all parts purchased
• what steps were taken chronologically by the assigned technician(s)
• web site addresses, file names, network computer names, application versions, etc. involved
• when and where work was performed, i.e. in-house, on-site, remote, etc.

This not only gives you a reliable record of changes made to your system, but also affords you the opportunity to learn more about what goes on 'under the hood' of your system.

Client privacy is an obvious concern today.  Logitree's privacy policy ensures that any information you submit to Logitree is kept confidential, and critical online information exchanges are encrypted.

Business Hours

Business Hours, excluding major holidays.  Special arrangements can be made for projects requiring work beyond these hours.

Billing Rates

• Regular:

• $100/hr

• Discounted:

• Sliding scale discount on advance purchase of labor blocks - save from $3/hour to $50/hour!

Service Area

Logitree places no restrictions on the location of clients served.

Travel Charges

Projects requiring the physical presence of Logitree's technicians will incur travel charges as follows:

• Free of charge for work performed at client locations within Orange County, CA, USA.
• $25/hour, 1 hour minimum, for any drive time related to work performed at client locations outside Orange County, CA, USA.
• $250/day, 1 day minimum, plus applicable airfare or other travel expense, for any work performed at client locations beyond 4 hours' driving range.
• These charges are per trip, per technician.