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Custom Knowledge Bases


COVID-19 (Coronavirus) Update:

Logitree is here to help your business get through these difficult times.

Contact a Logitree technician for free assistance with business-critical issues* over the phone and/or Internet, worldwide, for the duration of this pandemic.


Building on Logitree's proprietary billing database, a custom knowledge base is inherently built over time, affording Logitree technicians with a wealth of information specific to your system, and affording you with expeditious resolution to issues involving even the most intricate details.  The interface to this service is initially Logitree representatives, but should your business desire to obtain an in-house knowledge base for direct use by its users, Logitree offers porting of your custom knowledge base to your system, for a flat rate of $500 (requires valid Microsoft Access license for out-of-the-box operation - or the data, forms, queries, etc. can be imported into the database platform of your choosing, for an additional, negotiable fee).


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*Eligibility for business-critical status will be evaluated on a case-by-case basis, in Logitree's sole discretion.  You will have the option of obtaining technical support for issues deemed NOT to be business-critical, which will be billed at Logitree's normal rates.

Logitree invites you to schedule a free initial on-site system analysis.  Your precise needs will be identified, as well as the appropriate solution and its cost.

Contact Information

Telephone
    +1 (888) Logitree
    +1 (949) 240-3570

Mailing Address
     PO Box 3376, Dana Point, CA 92629

E-mail
    Technical Support: ts@logitree.com
    Sales: sales@logitree.com
    Management: maxx@logitree.com
    Customer Service: cs@logitree.com

Please note that if a default e-mail client is not configured for the system you are using, you will not be able to send e-mail to the addresses referenced in this site by clicking on their links.  In this case, you can copy and paste the address into your e-mail client (web-based or otherwise).  If you have no e-mail capabilities whatsoever, you can use this form (secure) to request information or provide feedback. 


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