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PRAGMATIC COMPUTER INSURANCE


COVID-19 (Coronavirus) Update:

Logitree is here to help your business get through these difficult times.

Contact a Logitree technician for free assistance with business-critical issues* over the phone and/or Internet, worldwide, for the duration of this pandemic.


 

Arguably, few things cause today's business owner/manager to lose as much sleep as the vulnerability of their critical IT systems.  Many small business owners and managers find that simply keeping up with the pace of daily business activities doesn't allow for adequate planning and implementation of safeguards against disaster contingencies.  When they are able to afford giving any serious thought to this subject, it tends to raise questions such as:

  • Can I rebuild my business's critical IT system functionality in the event of a disaster?  Such systems have evolved over years, possibly even decades.
    • If not, why not?  Indefinite down time as a result of the loss of functionality provided by these systems can mean the demise of the business.
    • If so, can it be done quickly?  Down time as a result of the loss of functionality provided by these systems can cause tremendous loss of revenues, company morale, and even reputation.
  • Can I restore my business’s critical data in the event of a disaster?  Even a single day's worth of work can be priceless, as intellectual property and innovation is often captured in digital format and such progress is hard to come by.  Even if only simple operational data is lost, productivity can be severely diminished.  This issue can be compounded exponentially by losing weeks', months', or even years' worth of such data.
    • If not, why not?  Loss of information and/or forward progress for an indefinite time frame will most certainly be detrimental to critical operations.
    • If so, can it be done quickly?  Losing access to information and/or forward progress for any amount of time can cause tremendous loss of revenues, company morale, and even reputation.

IT services companies providing disaster recovery solutions often use forward-looking statements like:

  • “We promise to rescue your business in the event of a disaster.”
  • “100% guarantee on recovery of systems affected by any disaster”

The problem with hanging your hat on promises such as these is… if they’re wrong, you have no real recourse.  Sure, you may be able to win a law suit against them, but that won’t get your functionality or data back!

They also usually either don't indicate up front the cost of implementing a solution, or they charge high monthly service fees.

Logitree delivers peace of mind through the design and implementation of customized disaster recovery solutions and demonstrating satisfactory recovery drill results at a predictable flat rate. This allows you to prove to yourself that you can affordably recover from disaster through recovery drills which simulate your chosen worst-case scenario.  If any shortcomings are identified during these drills, they are used as feedback to refine the solution as needed to arrive at satisfactory peace of mind. Since IT systems are dynamic by nature, these drills can be repeated periodically as desired, to maintain optimum recoverability.  Although we have every intention of being there for you should a disaster affect your business, the recovery procedure during recovery drills is completely transparent, so you don't need to "just trust us" to rescue your business in the event of a disaster.  You will be afforded the understanding of how to go about recovery on your own, should the need or desire arise.


Disaster recovery solution (typically completed within 30 days):

  • Flat rate of $8000
    • $6000 prepaid, nonrefundable (optional)
    • Includes:
      • Procurement and configuration of physical hardware platform(s) necessary to achieve recovery of critical core system functionality*
    • $2000 billed upon satisfactory drill results
    • Includes:
      • Analysis of data usage
      • Reconfiguration of data storage as needed**
      • Configuration of backup software (which is typically included with systems) to be used on an ongoing basis
      • Includes 1st recovery drill free of charge:
      • Completion of disaster recovery procedures necessary to restore availability of your business’s critical IT system functionality and critical data, utilizing recovery-only platform and backup of data
Subsequent recovery drills (typically completed within 14 days):
  • Flat rate of $1500
    • Billed upon satisfactory drill results
    • Includes:
      • Completion of disaster recovery procedures necessary to restore availability of your business’s critical IT system functionality and critical data, utilizing recovery-only platform and backup of data
      • Re-analysis of data usage, to identify changes in system since last drill
      • Reconfiguration of data storage as needed, to account for changes in system since last drill**
      • Reconfiguration of backup software as needed, to account for changes in system since last drill

    Available for a wide variety of systems:

    • Platform:
      • Windows
      • Macintosh
      • *nix
    • Architecture:
      • peer-peer and/or
      • client/server
    • Infrastructure:
      • physical and/or
      • virtual
      • on-premises and/or
      • cloud

    Including up to:

    • 20 workstations
    • 5 servers.
    • For systems of greater scope, a custom rate can be negotiated.
    • For systems of lesser scope, customers may instead opt to apply Logitree's regular service rate over the course of the drill.
* Up to 3TB storage, additional storage needs can be quoted.  Additional hardware such as multiple workstations, server platforms, network equipment, printers, scanners, etc., may need to be purchased in an actual disaster scenario, depending on the extent of loss due to a given disaster.  All associated operating system and application licensing costs, and recurring fees associated with data backup (such as cloud-based services) are assumed to be the customer's responsibility.  It is suggested that procured recovery system be stored at an alternate location upon completion of recovery drills.

**Additional storage hardware or services may need to be procured based upon results of data usage analysis.

 

Complete the form below to request a no-obligation, on-site, initial analysis of your system, and start looking forward to getting some rest at night!

Analysis preparation list (see Logitree's privacy policy)

Company:

Contact:

E-mail address:

Phone:

Desired date of completion of recovery drill:

What systems are deployed that provide critical core functionality?

  • hardware:

  • operating systems:

  • applications:

  • backup devices/services:

What users utilize these systems, using what device(s), and using what type of network connectivity?

 

What critical data is currently being used?

 

Where is that data stored?

What users have access to that data?


Please note, this form is not secure.


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*Eligibility for business-critical status will be evaluated on a case-by-case basis, in Logitree's sole discretion.  You will have the option of obtaining technical support for issues deemed NOT to be business-critical, which will be billed at Logitree's normal rates.

Logitree invites you to schedule a free initial on-site system analysis.  Your precise needs will be identified, as well as the appropriate solution and its cost.

Contact Information

Telephone
    +1 (888) Logitree
    +1 (949) 240-3570

Mailing Address
     PO Box 3376, Dana Point, CA 92629

E-mail
    Technical Support: ts@logitree.com
    Sales: sales@logitree.com
    Management: maxx@logitree.com
    Customer Service: cs@logitree.com

Please note that if a default e-mail client is not configured for the system you are using, you will not be able to send e-mail to the addresses referenced in this site by clicking on their links.  In this case, you can copy and paste the address into your e-mail client (web-based or otherwise).  If you have no e-mail capabilities whatsoever, you can use this form (secure) to request information or provide feedback. 


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