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COVID-19 (Coronavirus) Update:

Logitree is here to help your business get through these difficult times.

Contact a Logitree technician for free assistance with business-critical issues* over the phone and/or Internet, worldwide, for the duration of this pandemic.

In the event your system's users are not completely self-sufficient when it comes to dealing with technical difficulties when they arise, and there is no "go-to person" on staff to assist them, your business will likely find Logitree's Help Desk services appealing.

Built on the experience gained through our system integration and maintenance services, Logitree's Help Desk services provide resolutions to the full gamut of issues encountered by today's business users.  Billing options are flexible, with cumulative hourly charges in 5 to 15 minute increments, billed periodically from weekly to monthly, to suit your business's needs.

Logitree's on-demand Help Desk availability can be adjusted to your business needs, up to 24/7, via standard communications channels such as:

  • phone
  • text
  • instant messaging
  • e-mail
  • remote network access

Arrangements can also be made for on-site presence of Logitree technicians as needed.

During the course of any customer relationship, notes detailing symptoms reported by users and steps taken to resolve the issues are entered into Logitree's proprietary database and provided in periodic invoices.  This inherently creates a custom knowledge base for each customer, which can be obtained for internal use.

*Eligibility for business-critical status will be evaluated on a case-by-case basis, in Logitree's sole discretion.  You will have the option of obtaining technical support for issues deemed NOT to be business-critical, which will be billed at Logitree's normal rates.

Logitree invites you to schedule a free initial on-site system analysis.  Your precise needs will be identified, as well as the appropriate solution and its cost.

Contact Information

    +1 (888) Logitree
    +1 (949) 240-3570

Mailing Address
     PO Box 3376, Dana Point, CA 92629

    Technical Support: ts@logitree.com
    Sales: sales@logitree.com
    Management: maxx@logitree.com
    Customer Service: cs@logitree.com

Please note that if a default e-mail client is not configured for the system you are using, you will not be able to send e-mail to the addresses referenced in this site by clicking on their links.  In this case, you can copy and paste the address into your e-mail client (web-based or otherwise).  If you have no e-mail capabilities whatsoever, you can use this form (secure) to request information or provide feedback. 

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