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Installation

COVID-19 (Coronavirus) Update:

Logitree is here to help your business get through these difficult times.

Contact a Logitree technician for free assistance with business-critical issues* over the phone and/or Internet, worldwide, for the duration of this pandemic.

Even when the design and procurement stages have been performed properly, the installation stage offers ample opportunity for problems to arise.  Probably the most common problem encountered during installations is the installing technician's unfamiliarity with the technology being installed, resulting in mistakes that can cascade into a variety of problems.  The absence of installation notes can further compound these effects.

Logitree's installation procedures closely parallel our configuration, testing, and adminstration procedures.  Logitree utilizes skilled technicians to perform installations.  Any given installation involves different technologies.  Only technicians with a skill set matching these technologies will be assigned to perform the installation.  Every installation provides a 'safety net', or more advanced level of support available to the installation technician, should that technician need assistance.  Detailed notes of every installation are kept by the technician.  These notes are included in the resulting invoice, both for your future reference and ours.  They provide you with the opportunity to learn more about the inner workings of your system.  In the event a problem occurs as a result of the installation process, these notes provide invaluable clues as to what went wrong.

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*Eligibility for business-critical status will be evaluated on a case-by-case basis, in Logitree's sole discretion.  You will have the option of obtaining technical support for issues deemed NOT to be business-critical, which will be billed at Logitree's normal rates.

Logitree invites you to schedule a free initial on-site system analysis.  Your precise needs will be identified, as well as the appropriate solution and its cost.

Contact Information

Telephone
    +1 (888) Logitree
    +1 (949) 240-3570

Mailing Address
     PO Box 3376, Dana Point, CA 92629

E-mail
    Technical Support: ts@logitree.com
    Sales: sales@logitree.com
    Management: maxx@logitree.com
    Customer Service: cs@logitree.com

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